On December 4, on the 10th National Constitution Day, the Institute held three symposia to improve its services. Lawyers, interns and administrative staff of the Institute participated in the symposia, which were chaired by Director Zhang Dong.

At the symposium, lawyers, trainee lawyers and administrative staff actively spoke and exchanged thoughts and understandings on improving the three services, especially the improvement and upgrading of reception services, and how to promote high-quality development. Chen Deguang lawyer said to do a good job in the reception of door-to-door cases, promote the formation of cases, and constantly expand the source of cases, at the same time, strengthen learning, constantly make progress, solidly do every case, serve every party; Lawyer Wei Jingyun said that they regularly study the Supreme Court's precedents together, study, study, study again, improve their professional ability, and be responsible for the parties; Lawyer Wang Xiaonan said to handle every case well and improve high-quality services; Deputy Director Liu Shian pointed out that lawyers should solidly handle every case received and protect the legitimate rights and interests of the parties.

Director Zhang Dong stressed that the three services are concentrated in three aspects: 1, improve the service attitude. To the customer's problems as their own problems to do, sincere, enthusiastic service to customers, customers are the first. 2. Strengthen the team to take cases. Through case communication and discussion, lawyers form a good working atmosphere and develop ideas for handling cases. 3. Improve service quality. Service quality is the life of the development of a law firm, winning the trust of clients is the key to determining the reputation and credibility of a law firm, determining the subsequent development of new clients, and also an important focus of high-quality development. Therefore, as the first law firm in the list of top ten law firms in Jiaozuo City, Jinyan must build high-quality services in order to maintain a stable and long-term performance and show the style and ability of Jinyan lawyers.