The reception work of the law firm is an image window of the firm. On the afternoon of September 18, 2020, Zhang Dong, director of the Institute of Financial Research, presided over a symposium for all staff to discuss how to play the role of the law firm’s window.

Director Zhang proposed that the reception work of the law firm is a window and bridge to the outside world of the law firm, and it is a comprehensive service process. As an important service window, it plays an important role in showing the image of Jinyan lawyers and enhancing lawyer services. The Institute of Financial Research is the first batch of civilized service windows for the national legal service industry, the first batch of ministerial-level civilized law firms, and national outstanding law firms, which must continue to maintain and develop.

In accordance with the implementation plan of our firm's continuous promotion of the work of promoting reforms with cases, and further improving the standardized construction of the management of the financial research institute, our firm will seek to extensively solicit opinions, improve the case reception system, strengthen the supervision and inspection system of lawyers in practice, and review the lawyers Carry out spot checks and reviews to find problems and find typical. Good praise, everyone learns, finds problems, puts forward opinions, helps improve, and enhances the comprehensive skills of lawyers.

Lawyers and administrative staff actively spoke and put forward many good opinions and suggestions on the work received by our firm. Receiving clients is the daily work of lawyers. The reception staff must dress appropriately, behave civilly, serve enthusiastically, treat others with courtesy, and give full play to the role of reception windows. As a practicing lawyer, receiving clients is the first step and also a very important step in representing cases. Its effect may affect the success of the case. Therefore, receiving clients should pay attention to methods and skills, and first listen carefully and grasp the details; Then focus on key points and ask targeted questions; finally, use professional knowledge to sort out the legal relationship to answer the questions, pay attention to summarizing the focus of the dispute, speak concisely, and try to make the customer understand, remember to cover up when answering questions, and be honest with each other A client, only by leaving a good impression on the client, can it be passed on from word of mouth, and the source of lawyers' cases naturally continues.

Finally, Director Zhang pointed out that the administrative staff of the law firm is an important part of the law firm, and doing a good job of administrative work will play a role in enhancing the image of the law firm, ensuring the normal operation of the law firm, improving the efficiency of lawyers, opening up the legal service market, and creating a good working environment. To a positive effect. Director Zhang requires administrative staff and lawyers to cooperate with each other, and at the same time do a good job of offline and online legal services, improve the quality of the law firm’s overall consulting services and legal professional services, give full play to the advantages of new media, and use Jinyan’s official website to improve service Ability and efficiency, and strive to build a team that is united and cooperative, good at communication, good conduct, and superb business.